• A full groom will last between 1.5 - 2 hours
• We will agree to a time for you to drop off and pick up
• There will be flexibility on these times to fit in with your needs
• Your pets will be treated with kindness and care while they are with us
• They will be provided with water, treats and toilet breaks if required

Standard Grooming Session:

• Thorough grooming prior to bathing to remove dead coat and detangle
• Bathing with specially formulated shampoo
• Massage that helps to ease and relax your pet
• Coat conditioning
• Hand drying
• Full grooming: remove natural shedding of your pet's coat
• Eye cleaning
• Ear cleaning/plucking
• Nail Clipping
• Hair/coat cut as per your request

*De-matting:

Minor matt removal is part of the normal grooming service. Some breeds are more susceptible to serious matting, which is painful for the dog.
In severe cases the only solution(with your approval) is for the dog to be clipped on the matted areas, and start again.

*This is a separate service charged on an hourly basis